Gladys J. Rosales joined SRSA in September 2025 as a Customer Service Coordinator, bringing with her strong administrative and clerical skills along with a distinguished background of service and leadership. She attended the Charity School of Nursing and went on to dedicate 24 years to the Army National Guard, where she most recently served as a Senior Sergeant in the logistics section.
Her extensive military career sharpened her organizational skills, adaptability, and ability to manage complex operations. She now applies these strengths to supporting SRSA’s clients and team members. With a talent for problem-solving and clear communication, Gladys ensures that daily operations run smoothly and efficiently.
